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Car Shipping Carriers
Description
About Us
Car Shipping Carriers (CSC) was founded in 2011 by Nicholas Dutko, who remains the sole owner of the company. Dutko and his team of hand-picked transport specialists built a customer-first brokerage with a focus on objectively filtering through options for affordably priced offers from credible carriers. The organization was built on the basic principle that competition is healthy as long as customers are receiving transparent information about us.
To this day, when anyone contacts Car Shipping Carriers for transport assistance, the true “bottom line” is that they’re treated with respect, including full disclosure about all aspects of the shipping process. All car shipping professionals, including Dutko, are fundamentally centered on meeting customer needs. CSC has succeeded and outpaced other auto shipping organizations based on its efforts to ensure customer satisfaction, as indicated by the 5 Star rating on Transport Reviews that CSC has maintained since October 2011.
Simply put, Car Shipping Carriers is not just a company specializing in automotive shipping but an effort to create the best car shipping experience available in the United States.CSC’s leadership and staff work tirelessly to continually improve their auto transport services and deserve the top position in its industry. Here are three ways that CSC has differentiated itself from the competition:
- CSC explains the entire process of shipping a car: speaking with a specialist; writing down vehicle shipping quote details and asking questions; placing an order and receiving a contract for review; looking over details and asking remaining questions; and finalizing the contract and payment.
- CSC uses its expertise in the industry to help guide clients to the best quote to ship a vehicle door-to-door, in a manner that best suits a car and budget: open, hard-sided enclosed, or soft-sided covered.
- CSC specifically selects a carrier that has high ratings on review sites. Viewing its customers’ problems as its own problems, the brokerage only use carriers that meet its strict satisfaction metrics at least 98% of the time.
Emily K. Porter
In 2020, I shipped my 2017 Nissan Altima from New York to Los Angeles, and it was a complete nightmare. The driver was over two days late for the pickup, and no one at the company seemed to know why. When my car finally arrived, there was a dent in the rear bumper, and the claims process was a disaster. I spent weeks trying to get someone to help me, but I never got any resolution. This experience was so stressful, and I would not recommend them to anyone.
Daniel P. Hayes
I used their service in early 2023 to transport my 2018 Toyota Tacoma from Houston to Las Vegas, and I wasn’t impressed. The driver was late for the pickup, and there was almost no communication during the transit. When my car arrived, it was dirty and had a small scratch on the passenger door. Customer service apologized but didn’t offer much in terms of resolving the issue. I was disappointed and would think twice before using this company again.
Lauren J. Mitchell
I hired this company in 2021 to ship my 2020 Honda Pilot from Denver to Phoenix. The booking process was easy, and the price was competitive. However, the pickup was delayed by a day, and I didn’t receive many updates during the transit. My car arrived safely, but the lack of communication made the process more stressful than it needed to be. They got the job done, but I’d recommend better updates for their customers.
Michael R. Grant
In 2022, I used their service to transport my 2019 Ford Mustang from Miami to Atlanta. The staff was helpful and kept me updated throughout most of the process. My only issue was a slight delay of a few hours in the delivery, but the driver was courteous and apologized for the inconvenience. The car arrived without any damage, and the pricing was reasonable. Overall, a positive experience, and I’d use their service again in the future
Olivia T. Sanders
In the spring of 2023, I needed to move my 2021 Mercedes-Benz GLE from Chicago to San Diego for a new job. I was nervous about the process since I’d never shipped a car before, but I couldn’t have asked for a better experience! The staff was incredibly professional and walked me through the entire process. The driver showed up on time, inspected the car thoroughly, and was very polite. My car arrived two days earlier than expected and in immaculate condition. I’ll definitely recommend this service to my friends and family!