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Car Shipping Carriers
Description
About Us
Car Shipping Carriers (CSC) was founded in 2011 by Nicholas Dutko, who remains the sole owner of the company. Dutko and his team of hand-picked transport specialists built a customer-first brokerage with a focus on objectively filtering through options for affordably priced offers from credible carriers. The organization was built on the basic principle that competition is healthy as long as customers are receiving transparent information about us.
To this day, when anyone contacts Car Shipping Carriers for transport assistance, the true “bottom line” is that they’re treated with respect, including full disclosure about all aspects of the shipping process. All car shipping professionals, including Dutko, are fundamentally centered on meeting customer needs. CSC has succeeded and outpaced other auto shipping organizations based on its efforts to ensure customer satisfaction, as indicated by the 5 Star rating on Transport Reviews that CSC has maintained since October 2011.
Simply put, Car Shipping Carriers is not just a company specializing in automotive shipping but an effort to create the best car shipping experience available in the United States.CSC’s leadership and staff work tirelessly to continually improve their auto transport services and deserve the top position in its industry. Here are three ways that CSC has differentiated itself from the competition:
- CSC explains the entire process of shipping a car: speaking with a specialist; writing down vehicle shipping quote details and asking questions; placing an order and receiving a contract for review; looking over details and asking remaining questions; and finalizing the contract and payment.
- CSC uses its expertise in the industry to help guide clients to the best quote to ship a vehicle door-to-door, in a manner that best suits a car and budget: open, hard-sided enclosed, or soft-sided covered.
- CSC specifically selects a carrier that has high ratings on review sites. Viewing its customers’ problems as its own problems, the brokerage only use carriers that meet its strict satisfaction metrics at least 98% of the time.
Matthew L. Carter
I hired them in 2020 to transport my 2017 Jeep Grand Cherokee from New York to Los Angeles, and it was a nightmare. The driver was late for pickup, and no one informed me until I called the company multiple times. During transit, there were zero updates, and when my car finally arrived, there was a dent on the rear bumper. The claims process was long and frustrating, and I never got any compensation. I regret choosing this company and would strongly advise others to look elsewhere.
Sarah T. Roberts
In early 2023, I shipped my 2018 Ford Escape from Miami to Atlanta, and it wasn’t a great experience. The driver arrived a day late for the pickup, which caused me to rearrange my plans. During the trip, I received no updates, and when my car finally arrived, it was dirty and had a small scratch on the hood. I reached out to customer service, but they weren’t very helpful in addressing my concerns. I was disappointed and wouldn’t recommend this company to others.
Monica R. Ellis
I used their service in 2021 to transport my 2020 Toyota RAV4 from San Francisco to Seattle. While the car arrived undamaged and the price was fair, the experience was a bit stressful. The pickup was delayed by a few hours, and I didn’t get regular updates during the transit. The lack of communication made me anxious, but the car did eventually arrive safely. If they improve their communication, I think they’d provide a much better customer experience.
Kevin M. Turner
In 2022, I shipped my 2019 Honda Accord from Orlando to Houston for my son who started college there. The process was smooth overall, and the team was professional. However, there was a slight delay of about six hours in delivery due to weather conditions. The driver was communicative and apologized for the delay, which I appreciated. My car arrived in great shape, and I was happy with their attention to detail. I’d recommend their service, just be sure to plan for potential delays!
Amanda L. Carson
In 2023, I had to transport my 2021 BMW X3 from Dallas to Denver after a job transfer. The experience was seamless from start to finish. The booking process was straightforward, and the representative I spoke with was friendly and detailed. The driver arrived right on time, inspected my car thoroughly, and assured me it would be delivered safely. Throughout the trip, I got regular updates, which gave me peace of mind. My car arrived in Denver a day earlier than expected and in perfect condition. This was my first time shipping a car, and they made it a breeze!