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Lauren T. Mitchell
I had a terrible experience with Rapid Auto Shipping in late 2022 when I transported my 2023 Tesla Model S from San Francisco to Houston. The driver was hours late for pick-up, and I had to rearrange my plans to accommodate the delay. During the shipment, I didn’t get any updates, and when I called customer service, they seemed clueless about the car’s status. To make matters worse, my car arrived two days late with a noticeable scratch on the front bumper. I filed a claim, but the process has been dragging on with no resolution. This was a deeply frustrating experience, and I wouldn’t recommend this company to anyone.
Kevin L. Adams
My experience with Rapid Auto Shipping in early 2023 was underwhelming. I shipped my 2022 Subaru Crosstrek from Phoenix to Seattle, and the delivery was delayed by two days. While the car was undamaged, I had a hard time getting updates from customer service. The lack of communication made the entire process frustrating. I’m not sure I’d use them again.
Stephanie J. Roberts
I shipped my 2019 Ford Fusion from Atlanta to Dallas in 2021. The car was delivered without any damage, but I wasn’t happy with the lack of communication during the process. The driver arrived late for pick-up, and I didn’t get any updates until the day of delivery. It was okay, but I expected better for the price I paid.
Brian P. Collins
In 2022, I used Rapid Auto Shipping to transport my 2020 Toyota Highlander from Chicago to Denver for a family move. The service was very good overall. The driver arrived on time for pick-up and kept me updated during transit. My car arrived safely, and the pricing was reasonable compared to other companies I researched. The only reason I’m giving 4 stars instead of 5 is that the delivery was delayed by a few hours, which threw off my schedule a bit. That said, their professionalism and care for my vehicle were great, and I’d consider using them again.
Amanda R. Thompson
In early 2023, I needed to ship my 2022 BMW X3 from New York City to Miami for the winter season, and Rapid Auto Shipping delivered an exceptional experience. From the start, the booking process was seamless, and their representative patiently answered all my questions. I was concerned about timing, but they ensured a smooth and punctual pick-up. The driver was very professional, inspecting the vehicle thoroughly before loading it onto the carrier. The updates during transit kept me stress-free, and my car arrived on time in perfect condition. It was such a relief knowing my car was in safe hands. I’ve used other companies in the past, but this one truly exceeded my expectations. Highly recommended!