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Rachel P. Martinez
In 2021, I trusted them to transport my 2018 Chevrolet Silverado from Boston to Los Angeles, and it turned out to be a nightmare. The pickup was delayed by three days with no explanation or communication. When the car finally arrived, it had multiple scratches, and the driver was dismissive when I pointed them out. I reached out to customer service to file a claim, but they stopped responding after my initial complaint. The entire process was stressful and unprofessional, and I would never recommend their service to anyone.
James R. Carter
I used their service in early 2023 to transport my 2020 Ford Explorer from Seattle to Dallas, and the experience was frustrating. The driver was late for the pickup without any notification, and I had to call multiple times to find out what was happening. When the car finally arrived, it had a small scratch on the passenger door that wasn’t there before. Customer service was polite but slow to respond, and they didn’t offer much help in resolving the issue. While the pricing was fair, the delays and damage made this experience less than ideal.
Sarah K. Howard
In 2022, I used their service to ship my 2019 Toyota RAV4 from Denver to Miami, and it was a bit of a mixed bag. The booking process was smooth, and the team answered all my initial questions, but the driver was two hours late for the pickup, which threw off my schedule. The car arrived in Miami in good condition, but the delivery was a day later than estimated. While I appreciate that the car was safe, the lack of punctuality and updates left me feeling slightly disappointed. I’d use them again, but I hope for better communication next time.
Mark J. Stevens
Last year, I shipped my 2020 Honda Accord from Austin to Chicago for a family relocation. The price was competitive, and the staff was friendly. The pickup process went smoothly, and the driver seemed experienced and professional. While my car arrived safely and on time, I wish there had been more communication during transit. I had to reach out once to get an update on the car’s location, but overall, it was a positive experience. I’d definitely consider using this service again.
Lisa M. Richardson
In 2023, I had to move my 2021 Tesla Model 3 from San Diego to Portland for a new job, and the experience couldn’t have been better. I was hesitant about trusting someone with my car, but the booking process was straightforward, and the team assured me everything would go smoothly. The driver arrived right on time for pickup, did a thorough inspection, and kept me updated throughout the journey. My Tesla arrived in perfect condition a day earlier than expected, which was a huge relief! I’d recommend them to anyone looking for a hassle-free and reliable transport service.