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Car Shipping Carriers
Description
About Us
Car Shipping Carriers (CSC) was founded in 2011 by Nicholas Dutko, who remains the sole owner of the company. Dutko and his team of hand-picked transport specialists built a customer-first brokerage with a focus on objectively filtering through options for affordably priced offers from credible carriers. The organization was built on the basic principle that competition is healthy as long as customers are receiving transparent information about us.
To this day, when anyone contacts Car Shipping Carriers for transport assistance, the true “bottom line” is that they’re treated with respect, including full disclosure about all aspects of the shipping process. All car shipping professionals, including Dutko, are fundamentally centered on meeting customer needs. CSC has succeeded and outpaced other auto shipping organizations based on its efforts to ensure customer satisfaction, as indicated by the 5 Star rating on Transport Reviews that CSC has maintained since October 2011.
Simply put, Car Shipping Carriers is not just a company specializing in automotive shipping but an effort to create the best car shipping experience available in the United States.CSC’s leadership and staff work tirelessly to continually improve their auto transport services and deserve the top position in its industry. Here are three ways that CSC has differentiated itself from the competition:
- CSC explains the entire process of shipping a car: speaking with a specialist; writing down vehicle shipping quote details and asking questions; placing an order and receiving a contract for review; looking over details and asking remaining questions; and finalizing the contract and payment.
- CSC uses its expertise in the industry to help guide clients to the best quote to ship a vehicle door-to-door, in a manner that best suits a car and budget: open, hard-sided enclosed, or soft-sided covered.
- CSC specifically selects a carrier that has high ratings on review sites. Viewing its customers’ problems as its own problems, the brokerage only use carriers that meet its strict satisfaction metrics at least 98% of the time.
Emily R. Harris
In late 2020, I used this service to move my 2020 Ford Mustang from Los Angeles to Phoenix. It was a nightmare. The delivery was delayed by a week, and when the car arrived, there was a scratch on the hood. To make matters worse, customer support was unhelpful and didn’t offer any resolution. I regret choosing this company and would not recommend them.
James L. Morgan
My experience in 2021 wasn’t great. I shipped my 2018 Subaru Forester from Boston to Miami, and the car arrived three days late. The driver didn’t communicate the delay properly, which left me feeling anxious about the whereabouts of my vehicle. When it finally arrived, there were no damages, but the lack of updates made the experience stressful. I wouldn’t use them again unless they improve their communication.
Sarah W. Thompson
In early 2023, I transported my 2019 Honda Accord from Atlanta to Denver. While the car arrived safely, the process wasn’t without its challenges. The pick-up was delayed by a few hours, and I had to call customer service multiple times for updates. Although they were polite and responsive, the delay threw off my schedule a bit. If they improve on timing, I think they could offer a better experience.
Matthew K. Douglas
I used this service in 2022 to transport my 2020 Chevrolet Tahoe from Chicago to Houston. The car was picked up on time, and the driver was very courteous. However, there was a small hiccup when the delivery time was pushed back by a day due to traffic issues. Thankfully, the customer support team kept me updated and reassured me everything was on track. When the car finally arrived, it was in perfect shape, which was a huge relief. Despite the minor delay, the overall experience was positive, and I’d recommend them to anyone who values careful handling of their vehicle.
Jennifer T. Carter
In the summer of 2023, I needed to move my 2021 Tesla Model 3 from San Diego to Seattle for a new job. After doing a lot of research and reading reviews, I decided to give this company a try, and I’m so glad I did. The booking process was simple, and the customer service team was incredibly helpful in answering all my questions. On the day of the pick-up, the driver arrived exactly on time and was very professional. He even reassured me about how the car would be secured during transport. To my surprise, the car arrived a day earlier than expected, in perfect condition, not even a speck of dust on it. I couldn’t be happier with how everything turned out and would definitely use this service again if needed.