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Car Shipping Carriers
Description
About Us
Car Shipping Carriers (CSC) was founded in 2011 by Nicholas Dutko, who remains the sole owner of the company. Dutko and his team of hand-picked transport specialists built a customer-first brokerage with a focus on objectively filtering through options for affordably priced offers from credible carriers. The organization was built on the basic principle that competition is healthy as long as customers are receiving transparent information about us.
To this day, when anyone contacts Car Shipping Carriers for transport assistance, the true “bottom line” is that they’re treated with respect, including full disclosure about all aspects of the shipping process. All car shipping professionals, including Dutko, are fundamentally centered on meeting customer needs. CSC has succeeded and outpaced other auto shipping organizations based on its efforts to ensure customer satisfaction, as indicated by the 5 Star rating on Transport Reviews that CSC has maintained since October 2011.
Simply put, Car Shipping Carriers is not just a company specializing in automotive shipping but an effort to create the best car shipping experience available in the United States.CSC’s leadership and staff work tirelessly to continually improve their auto transport services and deserve the top position in its industry. Here are three ways that CSC has differentiated itself from the competition:
- CSC explains the entire process of shipping a car: speaking with a specialist; writing down vehicle shipping quote details and asking questions; placing an order and receiving a contract for review; looking over details and asking remaining questions; and finalizing the contract and payment.
- CSC uses its expertise in the industry to help guide clients to the best quote to ship a vehicle door-to-door, in a manner that best suits a car and budget: open, hard-sided enclosed, or soft-sided covered.
- CSC specifically selects a carrier that has high ratings on review sites. Viewing its customers’ problems as its own problems, the brokerage only use carriers that meet its strict satisfaction metrics at least 98% of the time.
Emily R. Watson
In early 2023, I made the mistake of trusting this company to transport my 2021 Ford Explorer from Texas to Ohio. It started off well — the booking agent seemed professional and reassured me that my car would arrive within 5 days. However, things quickly went downhill. The driver missed the pick-up window, and when I called to check on the status, no one could give me a clear answer. When my car finally arrived a week late, it had scratches on the rear bumper and a broken side mirror. I filed a claim immediately, but I’ve yet to receive a response or resolution. I wish I had read more reviews before choosing this company. Never again!
Jason M. Brown
I needed to transport my 2020 Subaru Crosstrek earlier this year, and unfortunately, the experience left a lot to be desired. The driver arrived three hours late for pick-up, and I wasn’t given any updates until I called customer service. To make matters worse, my car arrived two days late with noticeable dirt and scratches that weren’t there before. I tried reaching out to the claims department, but the response was slow. I’m disappointed and won’t be using their services again.
Sarah L. Matthews
My 2022 Honda Civic was shipped in May 2023, and while it arrived safely, there were a few issues that made the process frustrating. The customer service team was friendly, but I had to call multiple times to confirm the delivery timeline. The car was delivered a day late, which wasn’t ideal, but at least it was undamaged. Not a bad experience, but not great either.
Kevin P. Dawson
In late 2022, I needed to ship my 2020 Toyota Tacoma to Colorado for a winter project, and overall, it was a good experience. The booking process was straightforward, and the price was reasonable compared to other quotes I received. The only issue was that the pick-up was delayed by a day due to the driver’s schedule, but they called me ahead of time to let me know. The car arrived in perfect condition, and the driver was polite and professional. While the delay was a little inconvenient, I would still recommend this company for their reliability and excellent communication.
Melissa J. Carter
In the summer of 2023, I had to ship my 2021 BMW X3 from Florida to California for a job relocation, and I couldn’t have asked for a better experience. From the moment I called for a quote, the staff was helpful, polite, and transparent about pricing. The driver arrived on time, and he even double-checked the details with me to ensure accuracy before loading my car. I was worried about the long-distance transport, but my car arrived three days early and in pristine condition. What really impressed me was how they checked in a day before delivery to confirm the drop-off time. They went above and beyond, and I will absolutely use their service again!