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Car Shipping Carriers
Description
About Us
Car Shipping Carriers (CSC) was founded in 2011 by Nicholas Dutko, who remains the sole owner of the company. Dutko and his team of hand-picked transport specialists built a customer-first brokerage with a focus on objectively filtering through options for affordably priced offers from credible carriers. The organization was built on the basic principle that competition is healthy as long as customers are receiving transparent information about us.
To this day, when anyone contacts Car Shipping Carriers for transport assistance, the true “bottom line” is that they’re treated with respect, including full disclosure about all aspects of the shipping process. All car shipping professionals, including Dutko, are fundamentally centered on meeting customer needs. CSC has succeeded and outpaced other auto shipping organizations based on its efforts to ensure customer satisfaction, as indicated by the 5 Star rating on Transport Reviews that CSC has maintained since October 2011.
Simply put, Car Shipping Carriers is not just a company specializing in automotive shipping but an effort to create the best car shipping experience available in the United States.CSC’s leadership and staff work tirelessly to continually improve their auto transport services and deserve the top position in its industry. Here are three ways that CSC has differentiated itself from the competition:
- CSC explains the entire process of shipping a car: speaking with a specialist; writing down vehicle shipping quote details and asking questions; placing an order and receiving a contract for review; looking over details and asking remaining questions; and finalizing the contract and payment.
- CSC uses its expertise in the industry to help guide clients to the best quote to ship a vehicle door-to-door, in a manner that best suits a car and budget: open, hard-sided enclosed, or soft-sided covered.
- CSC specifically selects a carrier that has high ratings on review sites. Viewing its customers’ problems as its own problems, the brokerage only use carriers that meet its strict satisfaction metrics at least 98% of the time.
Lauren T. Harris
In 2022, I had a terrible experience with Car Shipping Carriers while transporting my 2023 Tesla Model 3 from San Francisco to Houston. The driver was late for pickup, and no one from the company bothered to inform me—I had to call multiple times just to figure out what was going on. During transit, I didn’t receive any updates, and my car arrived three days later than promised. To make matters worse, there was a noticeable scratch on the driver’s side door. When I contacted customer service, they were unresponsive and didn’t seem interested in helping me file a damage claim. It’s been months, and I’m still waiting for any sort of resolution. This was a stressful and disappointing experience, and I wouldn’t recommend them to anyone.
Kevin J. Carter
I used Car Shipping Carriers in 2023 to move my 2021 Ford F-150 from Phoenix to Seattle, and I wasn’t impressed. While my truck arrived undamaged, it was two days late, and I had to constantly chase down updates. Their customer service was polite but not very helpful. For the cost, I expected a more reliable and timely service. I’ll likely look elsewhere next time.
Sarah K. Monroe
I worked with Car Shipping Carriers in 2021 to transport my 2019 Subaru Outback from Atlanta to Denver. The car made it to its destination in good condition, but the process wasn’t as smooth as I hoped. The pickup was delayed by several hours, and I didn’t receive any updates unless I called. They got the job done, but I think they could improve their communication and timeliness.
Mark T. Reynolds
In 2022, I hired Car Shipping Carriers to ship my 2020 Honda Accord from Boston to Chicago. Overall, it was a good experience. The staff was friendly and responsive, and they kept me informed throughout the process. My car arrived safely and without any damage, which was my biggest concern. The only downside was that the delivery was delayed by about eight hours due to unforeseen traffic issues, but the driver did call to let me know. While it wasn’t perfect, I appreciated their honesty and effort to communicate. I’d definitely consider using them again in the future!
Jennifer R. Mitchell
In early 2023, I used Car Shipping Carriers to transport my 2022 BMW X5 from Orlando to San Diego. I had my doubts about shipping such a high-value vehicle across the country, but their team quickly put my worries to rest. The booking process was smooth, and they gave me a detailed breakdown of what to expect. The driver was punctual, professional, and inspected my car thoroughly before loading it onto the trailer. I really appreciated the regular updates during transit—I never once felt left in the dark. My BMW arrived on time and in pristine condition, without a single scratch. It felt like they truly cared about my vehicle as much as I did. I’ve already recommended Car Shipping Carriers to my friends and wouldn’t hesitate to use their services again!