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New World Auto Transport
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About Us
New World Auto Transport is a family owned and operated business, which values excellence. With over 35 years of experience in all aspects of the automotive industry, we have the ability to provide you with expert knowledge. This knowledge and understanding allows us to tailor your transportation needs.
Regardless of what type of vehicle you are shipping, we have the ability to relate to you on more than a business level. We believe in developing a strong relationship with our customers. That is how trust is built. You shouldn't and wouldn't trust your vehicle with just anybody. That is why we also value the importance of communication and logistics leading to a stress free and damage free transport.
We value honesty and integrity and respect each customer's individual needs. We provide you with a personal agent who is dedicated and committed to meeting your personal expectations. Whether you ship cars on a regular basis or this is your first time we understand this could be a stressful experience for you. With New World Auto Transport, we will alleviate the common stresses related to automotive shipping. How? By being accurate, truthful, and by communicating with you when you need us the most. A successful, stress free transportation is all about communication; communication with you, the drivers, dispatchers, and the ability to get in touch with us even after hours. We are not a 5-day a week, 9 to 5 company, where you always get sent to voice mail and never get responding calls. We're available 24 hours a day, 7 days a week. We don't pretend to be something that we are not. We are real people, providing real services at affordable rates. This personal touch sets us apart from other transporters.
New World Auto Transport settles for nothing less than excellence in everything we do. Through thorough research we guarantee that you are dealing with an expert team.
At a time of mass information dominating the market and Internet, it may all seem overwhelming times, which is why New World Auto Transport representatives are here to help you from start to finish. Led by an innovative management group, New World Auto Transport has created a highly motivated team of skilled and dedicated customer service representatives to serve you on a one on one basis. If you have any questions or concerns, feel free to call us at 832-237-2478 or you may contact Steve Wells directly at 713-405-7102.
Sarah L. Johnson
Terrible experience in 2023. My 2022 Jeep Wrangler arrived more than a week late and had several scratches on the hood. Customer service was unresponsive and unhelpful. I will never use this company again.
Jason M. Davis
I hired them in 2020 to ship my 2019 Toyota Camry, and I wasn’t impressed. While the car arrived without any damage, it was five days late, which caused me a lot of inconvenience. I had to keep calling to get updates because I wasn’t informed of the delays until I reached out. The lack of proactive communication really soured the experience for me.
Natalie K. Brown
My experience with them in 2021 was just okay. I needed to transport my 2018 Honda CR-V from California to Nevada. While my car did arrive safely, the process wasn’t as smooth as I had hoped. The driver arrived a day late for pick-up, and I wasn’t given much of a heads-up, which threw off my schedule. On the bright side, the staff was polite, and the car arrived without any damage. It’s a decent option, but I’d recommend improving communication with customers.
Ryan T. Williams
I used their service in 2022 to transport my 2020 Ford F-150 from Texas to Florida for a job relocation. The process was mostly smooth, and my truck arrived in great condition. The staff was friendly and helpful, but there was a slight delay with the pick-up schedule. They did, however, communicate the delay promptly, so I wasn’t left wondering what was happening. Other than that minor hiccup, everything went as planned. I would recommend them to anyone looking for reliable car shipping.
Emily J. Carter
I recently shipped my 2023 Tesla Model S with New World Auto Transport, and I must say, they exceeded my expectations! I was a bit nervous about the process since it was my first time shipping a car, but the team made it incredibly easy. From the first phone call, they were professional and patient, answering all my questions and explaining the steps. The driver arrived promptly for pick-up and even reassured me by showing how he secures vehicles on the trailer. I appreciated the regular updates during transit, which put my mind at ease. When my Tesla arrived, it was spotless and exactly on schedule. I’m so happy with the service, and I’d definitely use them again.